I think it is fair to say that many B2C companies have figured out that customer experience matters. Look at… Read more What is your customer experience?
You are a Fig Tree!
My parents were both blessed with a green thumb. My mother recently completed a certification to be a Master Gardener… Read more You are a Fig Tree!
Gaming is better than management
So I will be honest, I was not a big gamer growing up unless it was sports. I have never… Read more Gaming is better than management
On Being a Better Sales Manager
Sales managers typically have two key tasks. Personal Development of the Sales Professional, and being a Sales Escalation Point. I… Read more On Being a Better Sales Manager
Stop Making these sales excuses, start asking these questions and kick start your success
I know selling is hard, I have been doing it for 15 years. If you want an easy job, get… Read more Stop Making these sales excuses, start asking these questions and kick start your success
Losing is a Good Thing
Last post I told you it was okay to be a loser. I would like to add on to that… Read more Losing is a Good Thing
You’re a Loser Baby! and why that is a good thing in sales.
If you grew up in the 90s you may remember the song I am referencing. Beck had a song in… Read more You’re a Loser Baby! and why that is a good thing in sales.
Development and Leadership
Earlier this month I sat down with my VP of Sales for breakfast and we had a nice talk ranging… Read more Development and Leadership
What kind of Sales rep are you?
A few years ago Matthew Dixon and Brent Adamson released a book called The Challenger Sale: Taking control of the… Read more What kind of Sales rep are you?
How to build an enduring client relationship
When you want to build a strong relationship with your clients, the type of relationship that is necessary for a… Read more How to build an enduring client relationship